Privacy Policy

This Privacy Policy (hereinafter referred to as the “Policy”) governs the processing and protection of personal data of visitors to the website supportoffice.tech (hereinafter referred to as the “Website”), owned by the Public Union “Innovation Support Office” (EDRPOU code: 45647275), located at 8 Knyaziv Ostrozkykh St., Kyiv, 01010, Ukraine (hereinafter referred to as the “Union”).

1. GENERAL PROVISIONS

1.1. Defined terms in this Policy:

• Personal data database: a named set of structured personal data in electronic form and/or in card index form;

• Consent of the data subject: the voluntary expression of will by a natural person (provided they are informed) to allow processing of their personal data for a specified purpose, expressed in a form that makes it possible to conclude consent has been given;

• Processing of personal data: any action or set of actions with personal data, including collection, recording, accumulation, storage, adaptation, modification, updating, use, distribution (dissemination, sale, transfer), anonymization, destruction, performed using information (automated) systems;

• Personal data: information about an identified or identifiable natural person;

• Data subject: a natural person whose personal data are processed;

• Third party: any person other than the data subject, data controller, or data processor;

• Cookies: small text files stored in the browser of your device after visiting the Website, which the Website transfers to the browser. All other terms are used as defined by applicable Ukrainian legislation, including ratified international legal acts.

1.2. This Policy informs data subjects about the processing of their personal data when visiting or using the Website and ensures protection of such data.

1.3. This Policy and the Union’s activities regarding personal data processing are governed by:

• Constitution of Ukraine;

• Law of Ukraine “On Protection of Personal Data” No. 2287-VI dated June 1, 2010;

• Other applicable Ukrainian laws and international acts concerning personal data protection;

• For data subjects from foreign jurisdictions, applicable national and international laws on personal data protection.

1.4. The Union is the data controller of personal data processed via the Website and may delegate processing to third parties under applicable law.

1.5. A data subject is any visitor to the Website who uses its features, including providing their name and email address.

1.6. The Union ensures compliance with data protection requirements, protects data subject rights, and prevents security breaches.

1.7. Purpose of data processing: to carry out the Union’s statutory activities.

1.8. Publication of this Policy via the link specified in Section 4.1 notifies data subjects of the data controller, data collected, purposes, rights, and third-party recipients.

2. PROCESSING OF PERSONAL DATA

2.1. The Union may collect and process:

• Information you provide: via Website usage, subscribing to updates, making donations, or communicating through Website features;

• Automatically collected information: browser type and version, visited pages, IP address, cookies, and communications with Union staff;

• Information collected by third parties via social sharing features or when following external links.

2.2. Processing methods depend on your interaction with the Website and include both manual and automated technologies.

2.3. Legal bases for processing: your consent; performance of a contract or pre-contractual measures; legitimate interests that do not override your rights; compliance with legal obligations; protection of legal claims.

2.4. Automated processing: cookies are used to store settings and collect standard browser information to improve the Website.

2.5. Use of personal data: to process your inquiries, facilitate donations, fulfill statutory goals, and send promotional and informational messages.

2.6. Data retention: personal data is stored in compliance with applicable laws and may be included in a personal data database.

2.7. Data sharing: only with your consent or as required by law.

2.8. Partial publication: the Union may publish aggregated user data in its Reports section.

2.9. Data deletion: upon expiration of retention periods (2 years or as required by law), termination of legal relations, or as otherwise mandated.

2.10. Sensitive data: the Union does not process data revealing racial or ethnic origin, political or religious beliefs, health, sexual life, biometric or genetic data, except as required by law.

3. RIGHTS OF DATA SUBJECTS

3.1. You have the right to:

• Obtain information about processing not covered by this Policy;

• Access your personal data free of charge;

• Receive responses to inquiries within legally defined timeframes;

• Object to processing or request correction or deletion of inaccurate or unlawfully processed data;

• Protect your data from unlawful processing and accidental loss;

• Withdraw consent at any time;

• Exercise other rights under applicable data protection laws.

3.2. For inquiries about data processing, you may contact the Ukrainian Parliament Commissioner for Human Rights at hotline@ombudsman.gov.ua. For questions about this Policy or unsolicited communications, contact the Union at info@supportoffice.tech.

4. CHANGES TO THE PRIVACY POLICY

4.1. The Union reserves the right to update this Policy. The current version is available at Privacy Policy